Sam Suddarth and Christian Morris didn’t exactly take the traditional route into plumbing. Sam spent much of his twenties working as a pool guy and bartender, while Christian built a career turning wrenches as a mechanic, including years working on diesel trucks and refrigerated trailers. Different backgrounds, different paths—but both eventually found their way to KB Complete in Kansas City, where they’re now part of a team taking on the drain and sewer problems most people would rather not think about.
For Sam, that journey started more than five years ago when a friend introduced him to the plumbing trade. He began as a service plumber and worked his way up to managing KB Complete’s excavation department, overseeing sewer line replacements along with sewer cleaning and maintenance. Looking back, his biggest advice to anyone considering the trades is pretty simple: get started sooner. Sam shared that there’s a lot of opportunity in plumbing for people willing to learn, work hard, and take pride in what they do.
Christian’s move into the industry is much more recent. After roughly a decade as a mechanic and experience doing contract work, a friend at KB Complete told him about an opportunity with the company. He made the jump and quickly found that many of the skills that served him well as a mechanic—problem-solving, working with his hands, and figuring things out in the field—translated naturally to drain and sewer work.
Both are now part of a company with deep roots in Kansas City. KB Complete has been serving the area for roughly 40 years, growing from a small HVAC operation into a multi-trade company with a sizable team. As the business expanded, plumbing became increasingly important, especially with the challenges created by the area’s aging infrastructure.
That means Sam, Christian, and the rest of the crew see plenty of old cast iron, galvanized pipe, grease buildup, and stubborn drain problems. But for Sam, clearing the blockage is only part of the job. The bigger goal is helping customers understand what’s actually happening inside their plumbing system.
“We never want a client to make a decision without being properly informed about what’s going on,” Sam said.
That customer-first mindset is also why the team has continued adding new tools and capabilities. KB Complete purchased its first Drain Invader X electric jetter near the beginning of 2026, and it didn’t take long for the machine to earn its place with the crew.
“Everybody just really loved using it,” Sam said.
The team already has larger jetting equipment for sewer mains, but the portability of the Drain Invader X has opened up opportunities on branch lines and inside homes where hauling around a much larger machine isn’t practical. The crew has put the machines to work on everyday drain problems like grease, food buildup, kitchen lines, and bathroom drains.
For Christian, learning to get the most out of jetting equipment has reinforced something he already knew from years of mechanical work: having the right tool matters, but knowing how to use it matters just as much. His advice to contractors new to jetting is to learn the equipment, understand what different nozzles are designed to do, and have some patience when working a difficult line.
For Sam, adding portable jetting to the toolbox is about giving technicians another way to approach the job. He sees it as especially valuable when working with older plumbing systems where technicians need to think carefully about how they clean the line. In fact, Sam said he’d eventually “love for every one of our drain technicians to have one of these on their truck.”
That mindset—keep learning, keep adding capabilities, and keep finding better ways to serve the customer—is helping drive KB Complete’s sewer and drain operation forward. Sam’s department has continued growing its excavation capabilities, and at the time of our interview, he said the team was having its strongest year yet.
But when we asked Sam and Christian what being named Drain Invaders of the Month meant to them, Sam brought the conversation back to something much simpler: being recognized.
“It’s nice being recognized as a client,” he said.
And that gets right to the heart of why we started Drain Invader of the Month in the first place. Plumbers, drain cleaners, sewer technicians, and excavation crews spend their days solving problems most people never see—and definitely don’t want to deal with themselves. They’re the unsung heroes who keep homes, businesses, and communities running.
Sam Suddarth and Christian Morris represent that spirit well. Different roads brought them into the trade, but today they share the same approach: learn the craft, use the right tools, take care of the customer, and do the job right.