Culture is not what you say, but what you do without asking.

Culture in any company exists – planned, or unplanned. Defining the culture of your business and deciding what you want it to look like ensures that your business grows in your image, and on purpose.

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” ― Aristotle

Services

Professional Services Tailored to the Needs of Hard-Working Professionals

Let us repair and maintain your most counted on tools, our expert repair center can ensure that the tools you trust are running right. We can even tune for flow, pressure, and hose length. A perfect match for your equipment.

To request an RMA, please click on and RMA REQUEST button below. Do not send in equipment without an RMA form.

Specialty Nozzle Repair

Brands we service: Warthog, Reaper, Root Ranger, ENZ.

Services include: General maintenance, full repair, pressure/flow testing, nozzle re-orificing.

RMA REQUEST

Camera Repair

Brands we service: Hathorn, Insight Vision, TVBTech

Services: Terminations, cable replacement, monitor repair, general maintenance.

RMA REQUEST

Hose Repair

Brands we crimp: Piranha and Cobra.

Sizes we crimp: 1/4", 5/16", 3/8" and 1/2"

RMA REQUEST

Jetter Repair

We offer full service jetter repair. Whether it is our brand or not, we will help you get back up and running. Please reach out to service@draininvader.com for repair inquiries.

RMA REQUEST

How It Works

Reach Out
Step - 1
Click on RMA REQUEST to receive an email from our service team.
Product Shipment
Step - 2
We will email you a shipping label and RMA form for you to send your product to our repair center. Please include a copy of the RMA inside the box.
Repair
Step - 3
Our professional repair staff will evaluate your repair and send you an estimate. Once you approve your repair, we will begin.
Back to Work
Step - 4
We ship your repaired and tested product back to you, ready for work!

Testimonials

See what other Drain Invaders are saying.

"Thank you for your professionalism and dedication to always finding solutions. I highly recommend & give Bradley a sincere gratitude and thankfulness for the outstanding service provided."

Shane - Professional Plumbing

Owner

"We run a busy storm drainage business and so we need a supplier who responds immediately, knows their stuff and gets things fast. This crew checks off all the boxes and continues to give us reasons to remain a loyal client."

Frank Heneghan - Connecticut Gutter

Owner

FAQs

"Knowledge is like underwear. It is useful to have, but not necessary to show it off" - Bill Murray

Where do I send my item?

In most cases you will send your item to our repair center in Woodinville Washington. Occasionally we may arrange for you to send your repair directly to the product manufacturer.
Please do not ship anything to us before receiving our instructions or using our shipping label provided and be sure to follow all instructions.

What happens if my item is not repairable?

Our staff will reach out to you with options. You may choose to have your item shipped back to you or we can dispose of your item for you. Your credit card will be charged for shipping and any fees associated with disposal.

Do you offer a warranty on repairs?

Yes! Our repairs are guaranteed to be free of defects in materials and workmanship for 90-Days. If the repaired product fails, call us and our staff will discuss the best course of action. Warranty determination will be made upon inspection.

Still have a question?

Our Customer Service Team is Standing by to Serve You!

Country/region

Culture is not what you say, but what you do without asking.